What documents can I send?
Passports and visas, birth/marriage/death certificates, academic certificates and transcripts, legal documents, contracts and business papers, title deeds, and other important correspondence. Because paper weighs little, the £5.90/kg air rate plus £20 handling keeps even an urgent document affordable. We pack documents in protective, tamper-evident envelopes and keep them tracked from collection to delivery. For high-value originals we'll talk you through the safest way to send them.
Why air, and why faster than general cargo
General sea cargo can take weeks — fine for barrels and furniture, wrong for a passport or a contract with a deadline. Air freight moves your documents on the next available service, clearing as low-value paper rather than commercial goods, so they arrive in days. When a relative needs a certified document for a school, a court date, a bank or an embassy appointment, speed and tracking are the whole point — that's what this service is built for.
Tracked door-to-door
We collect from any UK address into our Dagenham depot, ship by air, and deliver to the recipient's door across around 45 African countries — with tracking so both sender and recipient know where the documents are. Need them collected at the other end instead of delivered? That works too. Reverse shipments (Africa to UK) are available for documents as well.
Customs on documents
Personal and legal documents are generally low- or zero-rated and clear quickly, but some countries treat certain papers (commercial contracts, anything of declared value) differently and may ask for an explanation of contents. As an HMRC Customs Authorised, EORI-registered forwarder, we complete the UK paperwork correctly so your documents aren't held over a labelling technicality.
Why courier documents with Rolats
A Dagenham depot, pan-African reach since 2007, true door-to-door delivery, tracking, and all-in GBP pricing. For the moments where a single envelope really matters, you get a named, accountable forwarder rather than an anonymous drop-off.